Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Revolution Case Management (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following types of personal information:

From website visitors:

• Name and contact details (if provided via forms)
• IP address and browsing behaviour (via cookies)

From clients or referrers:

• Name, date of birth, contact information
• Health, medical, and rehabilitation details (where applicable)
• Legal and funding-related information

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide case management services
• To respond to enquiries or referrals
• To manage ongoing support and client relationships
• To comply with legal or regulatory requirements
• To improve our website and services

4. Legal Basis for Processing

We only process your data when we have a lawful basis to do so, including:

• Your consent (e.g. submitting a form)
• Performance of a contract (e.g. delivering services)
• Legal obligation (e.g. safeguarding, accounting)
• Legitimate interest (e.g. business operations, service improvements)

5. Sharing Your Information

We only share personal information where necessary and with your consent, unless required by law. This may include:

• Healthcare providers and therapists
• Legal and insurance professionals
• IT or admin service providers (under strict confidentiality agreements)

6. Data Storage & Security

We take data protection seriously and use appropriate measures to store and protect personal data securely. This includes encryption, access controls, and secure systems.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion (where appropriate)
• Restrict or object to processing
• Data portability

To exercise these rights, please contact us at [Insert email address].

8. Cookies

Our website may use cookies to enhance user experience and gather analytics. You can manage your cookie preferences through your browser settings.

9. How Long We Keep Your Data

We retain personal information only as long as necessary to fulfill the purposes outlined above, or as required by law or professional guidelines.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Revolution Case Management

Email: [Insert email address]

Phone: 07856 181811